Frequently Asked Questions - Returns
At Handbago.com, we believe that to provide the best possible online shopping experience, our customers should not have to pay for return shipping for their orders. If for whatever reason you are not completely satisfied with your purchase you can quickly and easily return that item free of charge within 15 days. Items must be returned in an unused condition and contain original packaging and tags. To return an item, see the return section for more information and instructions.
Visit the Returns section of our site to process a return. Once the return is processed, place the return label on the exterior of the original packaging and drop it off at your nearest authorized UPS shipping location. Be sure to cover, remove or cross out any old shipping labels on the box. Returns typically take 7-14 business days to process, after which you will see a credit to the payment method from Handbago.com.
No. Items sold on Handbago are only available online and not affiliated with any retail chains. Returns are free to consumers within 15 days and made very easy for your convenience.
No. Return shipping is paid by Handbago.com if returned within the 15 day return period. A return label is provided with each shipped item. If you have lost or misplaced your return label, simply go online and enter the necessary information to be issued a new return label. You will then be able to print out the label and ship your item(s) back free of charge.
Yes, all returns must be shipped utilizing the supplied UPS return slip provided by Handbago.
All correctly and on time returns will be fully refunded at the purchase price and applied to the credit or debit card used at purchase.
After the return has been processed by Handbago, most refunds are processed within 3 to 10 business days, after which, funds will be returned to the account used for purchase.