Frequently Asked Questions - Customer Service

Handbago.com guarantee’s your happiness with every product you purchase. If you receive a damaged or defective product or are unhappy with a product for any reason, please return the bag to us for a full refund within 15 days. Products must be unworn and be returned in the original packaging. To return a product, please visit our Returns area or contact Customer Service.

If you need to cancel an order, please contact Customer Service.

Email us by clicking the Contact Us tab at the bottom of the site and enter the necessary information. Emails will be responded to as quickly as possible and in the order in which they are received. Call at 818.436.5266 to speak with a Handbago.com representative who will be happy to help you with any questions or concerns you might have.